Right now I am buzzing with energy and enthusiasm and gratitude for my job and my life, and the only difference between 7am and now is one affirming letter, two affirming emails and four affirming conversations. All of these were unsolicited, they winged their way through my my letterbox, the ether and though smiles.
I can't believe the difference it makes, and I am going to change my ways, I am going to write more letters of encouragement, emails of encouragement, I am going to smile more and criticise less, for we all did that it would be a different world.
Below is a video, it is six minutes long and I have have posted it here because I really think it makes the point, you need to see it to the end, though, if you can spare the six minutes. It speaks volumes to me not only about encouragement but also leadership and I have been challenged.